Originally published on mrpurple.com.au.
Here’s something most business coaches won’t admit: the reason they’re not growing isn’t their skills, their pricing, or even their marketing. It’s that nobody can figure out what they actually do.
That’s the real problem. And it’s more common than you’d think, particularly in sectors like NDIS and Aged Care where the emotional stakes are high and the market is crowded with people offering variations of the same vague promise.
Mr Purple works with startup and scale-up entrepreneurs who are tired of being invisible. The methodology is specific, the relationships run deep, and the offer – when it’s built properly – does most of the selling before a single conversation happens.
Identifying the Core Business Challenge
Most entrepreneurs don’t have a marketing problem. They have a clarity problem.
Without a well-defined offer, your business looks like every other business. Prospective clients can’t tell whether you’re the right fit, so they move on – not because you’re wrong for them, but because you haven’t given them a reason to stop and pay attention. The result is stagnation dressed up as a slow market.
Picture a new NDIS provider launching a coaching service. They’re experienced, genuinely skilled, and deeply committed to their clients. But their offer reads like a list of capabilities rather than a solution to a specific problem. Meanwhile, a less experienced competitor who has nailed their positioning wins the client. That’s not fair. But it’s accurate.
A well-defined offer isn’t just about listing what you do. It’s about making the right person feel immediately understood.
Developing Your Unique Value Proposition
What actually separates one coach from another?
Not credentials. Not years of experience. Not even results, if you can’t communicate them clearly.
Mr Purple uses two proprietary frameworks – Mistakeology and the OFIOFO approach – to help clients work through the patterns that keep their businesses stuck. The analogy that comes up again and again is the family GP: someone who knows your history, sees the whole picture, and gives you straight answers instead of referrals to three other specialists. That’s the relationship Mr Purple builds. Structured, yes – but also genuinely bespoke.
To find your own version of this, start by asking: what do your best clients say changed after working with you? That’s your value proposition – not the features you offer, but the shift you create. Write it down in their words, not yours. Then put it everywhere.
The Importance of Emotional Connection in Offers
People don’t buy coaching. They buy the feeling that someone finally gets it.
An entrepreneur running an Aged Care business is often carrying a lot – regulatory pressure, staffing chaos, the weight of caring for vulnerable people while also trying to build something sustainable. If your offer sounds like a business school framework, they’ll scroll past it. If it sounds like you’ve sat across from someone in exactly that position, they’ll read every word.
I’ve seen this play out repeatedly. The offers that convert aren’t always the most polished ones. They’re the ones that make the reader think “this is written for me.” Empathy isn’t a soft skill here – it’s a commercial one.
Structuring Your Offer: A Practical Checklist
Getting this right doesn’t require a complete rebrand. It requires honest answers to a short list of questions:
- Who, specifically, is this for? Not “small business owners” – get sharper than that.
- What problem do they have right now, today, that they’d pay to solve?
- What makes your approach different from the three other coaches they’ve already spoken to?
- What does success actually look like after working with you – and can you put a number on it?
- Are there complementary services (habit coaching, recruitment support) that round out the offer and increase its value?
Answer those honestly and you’re most of the way there.
Real-World Example: The Impact of Tailored Offers
One Mr Purple client came in with a single coaching package. Standard deliverables, reasonable price, decent results. The issue was that every client got the same thing regardless of what they actually needed, and the offer reflected that – generic by design.
After working through the process together, the offer was restructured to include bespoke elements: habit coaching woven into the engagement, access to recruitment support, and a level of ongoing accountability that felt less like a service and more like a business partnership. Client retention improved. Referrals picked up. Revenue followed.
None of that required reinventing the business. It required getting honest about what was already working and building the offer around that.
Conclusion: The Ongoing Journey of Crafting Your Offer
Your offer isn’t something you write once and file away. It evolves as your clients evolve, as you get clearer on who you do your best work with, and as you accumulate proof of what’s actually possible.
The businesses that grow aren’t always the most talented ones. They’re the ones whose offer makes it easy for the right client to say yes.
If you’re ready to work on yours, Mr Purple is worth a conversation.
Read more on the Mr Purple website: Mr Purple
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